Junior Publisher Account Manager in Brazil

WhitePress® is made up of people who are on a mission and passionate about digital marketing. Together, we create and develop a platform that is based on areas such as article publishing, influencer marketing, copywriting and infographics, effective content promotion, analytics and reporting.

Our services are aimed at 'conscious' clients as well as interactive agencies, SEO agencies, media houses and e-PR companies. We work with both Employees and Clients on the basis of respect and clear rules.

At WhitePress, we’ve built a strong foundation over 11 years, growing a team of nearly 200 professionals across the globe. Our platform offers over 307,000 publishing opportunities, with cooperation spanning 95,000+ portals. We proudly serve 30,000+ satisfied customers in 32 languages, and since 2019, we’ve expanded into international markets.

Responsibilities

• Assisting in the establishment and maintenance of relationships with publishers, ensuring their needs are met and fostering positive raport
• Supporting senior managers in promoting and selling WhitePress products through various communication channels
• Providing basic consultative guidance to publishers regarding the utilization of WhitePress solutions for their content
• Assisting with customer service inquiries and maintaining accurate records within the CRM system
• Collaborating with the sales and marketing team to contribute ideas and insights for sales strategies and campaigns
• Verifying portals and offers listed on the platform to ensure quality and compliance.
• Acquiring new portals and offers to expand the WhitePress database
• Negotiating pricing and terms with publishers to secure favorable conditions
• Advising and supporting publishers in improving their portal performance and online visibility
• Onboarding new publishers, guiding them through the platform features and setup process.

Requirements

• English and/or Portuguese language skills that allow you to converse freely.
• Excellent Communication Skills: Ability to effectively communicate with publishers and internal teams verbally and in writing.
• Basic Sales and Marketing Knowledge: Familiarity with sales and marketing principles to support promotional activities and client interactions.
• Customer Service Skills: Capability to address basic customer inquiries and resolve issues in a professional and timely manner.
• Basic Understanding of CRM Systems: Familiarity with CRM systems or willingness to learn to manage customer data and interactions.
• Team Player Mentality: Willingness to collaborate with team members and support senior managers in achieving sales and relationship management goals.
• Organizational Skills: Ability to prioritize tasks, manage time effectively, and maintain accurate records.
• Adaptability and Eagerness to Learn: Willingness to adapt to changing priorities and environments, as well as a proactive attitude towards learning about the industry and company products.
• Degree in Marketing, Business, or Related Field (Preferred)
• Attention to Detail: Ability to ensure accuracy in communications, data entry, and customer interactions.
• Professionalism: Demonstration of a professional demeanor in all interactions with clients and colleagues.

We offer

• Attractive salary
• Health Insurance benefit
• Meal vouchers
• Training and development courses, providing you with the opportunity to continuously develop and improve your skills
• Support from an experienced team
• A working environment based on innovative solutions and state-of-the-art tools that will allow you to develop and reach your full potential
• We pay an additional bonus for each employee referred and verified
• Work-life balance and much more.